The promoters of Sita Air consists of aviation and management professionals with a with a huge knowledge of air travel and a proven experience and expertise in running successful airline businesses. In addition to its founder, Capt. Phizo Nath Nepali the company has assembled a management team rich in experienced and with a proven track record in the airline Industry.
Sita Air, the vital Airlink
Aviation in Nepal has a brave and pioneering heritage, and Sita Air is proud to maintain a pioneering spirit that has set the pattern for the airline’s reputation. From modest beginnings of Sita Air has developed into domestic airline with a comprehensive network of scheduled services, and most reliable airlines in Nepal. It is the continued support and enthusiasm of the people we serve which has given us the strength to expand, and which is the foundation of our success.
The early years
Sita Air began operation in 2003 with single aircraft. Almost immediately, it was apparent that there was a demand for scheduled services & cargo flights and as such Sita Air’s fleet grew. As the network expanded to take in more remote Airports and communities, Sita Air’s scheduled network began to emerge.
In 2004 Sita Air started flight to various sectors such as Janakpur, Simra, Biratnagar, Bharatpur, Bhairawa & Nepalgunj, but gradually we focused more on Western area region of Nepal due to huge demand of STOL aircraft in that region & passenger flow.
Coast to coast and beyond
Apart from Lukla, The Shurkhet has become the focus of expansion, as the stage now set for the next major step forward – a hub of business routes is from Shurkhet/Nepalgunj out of core business platform. We are also planning to add few brand new single engine aircraft to support the flight operating from Nepalgunj & Surkhet for charter & cargo flights.
Getting down to business
Firmly established as Nepal’s Airline, new horizons were sought, and in 2005 Sita Air took over Surkhet – Bajura, Surkhet-Jumla, Surkhet- Simikot route for food grain cargo of Nepal Food corp. and World food program under United Nation. The new routes are added since 2007 is Pokhara-Kathmandu and Pokhara – Jomsom, Served all most throughout the year.
With business traffic representing an ever-increasing proportion of Sita Air’s annual passenger carryings & Cargo flights, Sita Air acquired further aircraft very recently and is in operation now, We are riding a wave of success and optimism so time has come for Sita Air to enter into the Cross border & international market.
From these small beginnings, and under the control of Sita Air's loyal management and dedicated staffs, the company has seen the fleet grow with the introduction of the 5th aircraft and from a steady and watchful eye on new opportunities.
We are in the process of obtaining the license from Civil Aviation Authority of Nepal for international operations/ cross boarder operations and we would like to welcome foreign Investment in this journey to international market segment.
Charter and Cargo Service
We offer Charter services to all destinations of Sita Air including the following Charter Locations:
- Mountain flights
The Charter Fares are available at any Sita Air sales location. Charter fares are based on per hour of flight operation with 18 seats available on each flight
We offer Cargo services to all our destinations especially to sectors like Lukla, Simikot, Jumla, Bajhang, Chaurjhari, Biratnagar-Tumlingtar etc. The maximum cargo load capacity of the Dornier is about 1400 Kg and the loads to each sectors vary depending on the elevation and the runway length.
Arrival at the Airport
The passengers are requested to arrive at the airport an hour before departure
All customers18 years old and above must present an official photo id before boarding the aircraft. The identification must be valid and not expired. However, foreign nationals may use their valid passport as a form of identification. Any travelers under 18 years of age is not required to show an id.
Check-in and Boarding
To ensure a smooth trip, we advice our passengers to arrive at the airport at least 90 minutes before their scheduled departure time. This policy is necessary to ensure that there is ample time for special assistance, document verification and baggage security procedures.
Baggage Size and weight
All passengers are allowed 15 kgs of free baggage. Excess baggage is chargeable and is specific to each destination.
We promise to do our utmost to ensure that passengers with special needs are accommodated in a safe and comfortable manner. Please contact our counter at the airport or the Air Hostess if on board the aircraft.
- Wheel chair Assistance
- Ambulance calls
- Onboard First Aid
- Traveling with pets
- Children and infants
- Unaccompanied minors
- Expectant mothers
Airline seat inventory is a product that is perishable. Once the aircraft has departed, there is no longer an opportunity for us to sell the seat. The ticket you have purchased is usually non-refundable and non-transferable, if you do not call to cancel your reservation prior to departure. However, if we cancel a flight due to uncontrollable circumstances, then your money is refunded. On the other hand, in the event you need to cancel the flight, there is a 10% cancellation fee if canceled one day prior to your scheduled flight or 33 % if canceled up to 1 hr prior to your scheduled flight.
SITA is a multinational information technology company specializing in providing IT and telecommunication services to the air transport industry. The company provides its services to over 550 members and 2,700 customers worldwide—this amounts to over 90% of the world's airline business.
In 1989 computer reservations systems, aerospace manufacturers, tour operators, airfreight forwarders, airport authorities, and other organizations in the air transport industry began joining SITA as members. The company today provides a range of IT solutions as well as infrastructure and communication services for the air transport industry, having evolved from its early days of providing only network services.
Providing services to the global air transport industry requires a presence in all the countries where the industry operates. SITA therefore operates in over 200 countries and territories.
SITA’s customers include: airlines, airports, Airfreight - International freight forwarders, Travel and Distribution - Global Distribution Systems, Governments, Aerospace, Ground handlers and Air Traffic Control.
SITA's portfolio services include:
Airport operations, including airport management, safety and security, and passenger processing
Aircraft operations, including operational communications, e-Aircraft services (for EFBs), and in-flight communications
Commercial management, including distribution, fares and pricing, revenue optimization, and voice and convergence
Communications and infrastructure, including hybrid networks, airport operational communications, community messaging, and infrastructure management
Transportation security, including border management
SITA's shared infrastructures include Airport Hubs, Airport Connect, CUTE and Bag Message Services, as well as systems for advanced passenger processing, reservations and fares. SITA's community systems enable even the smallest airports and airlines to stay connected without having to compromise on network or systems quality.
The community systems provided by SITA for the air transport industry, include:
World Tracer – baggage tracking
Bag Message – global exchange of IATA-standard baggage messages
Type B – IATA standard messaging
Borders – border management solutions
Cargo Community System – global electronic data interchange
To help simplify communications and processes across the air transport community, SITA works with industry and standards committees to define common standards for:
Messaging (ADS-B, Type X communications, Aero-ID and CUSS)
Traceability (Auto ID)
Transportation security (Border Management data hub)
Passenger Management (CUPPS)
Some notable recent innovations include an application that allows passengers to use their mobile phone for the journey, from booking to boarding the aircraft, to help make paperless air travel a reality. Furthermore, SITA made the world's smallest full-function check-in kiosk and the first passenger bag-drop solution, which allows a single bag-drop counter to be used to service passengers from multiple airlines.