One time prepondment of travel will be made free of charge, if the seat is available on the requested flight.
For one time postponement of travel to a definite date or flight is allowed with no cancellation charge, if the postponement is made prior to 72 hours of schedule departure time.
5% of the applicable one way normal fare will be charged in case of cancellation is made prior to two days before schedule departure date.
10% of the applicable one-way normal fare will be charged in case cancellation is made one day before schedule departure date.
33.33% of the applicable one-way normal fare will be charged in case cancellation is made on the same day, but the 1-hour before schedule departure time.
The ticket not reported for check-in or cancellation at least 30 minutes before the schedule departure time to the ticket reported for flight or cancellation after the departure of flight will be termed as "No Show"
The "No Show" ticket will not be refunded.
The lost ticket will be treated as per the clause of a, b c if it was holding confirmed status.
No cancellation charge will be levied on open dated, request and open dated lost tickets will be full refundable.
Sita Air has invested a sizable amount of its funds by installing -10T engine, along with the trim coupling system a unique feature only on the Dormers of Sita Air which is ideal for operations in a terrain as in Nepal and is equipped with all the ICAO specified safety features on its aircraft.
The company management vows to operate its airline in a competitive, self-sustainable and feasible manner.
Sita Air is a domestic STOL operator with a very clear Focus. It’s about offering a choice to remote destinations in Nepal by making travel easy , enjoyable and experience that passenger wants to repeat.
We offer scheduled, charter, and cargo services in all our sectors and this assures Sita Air of a sound diversified revenue structure. This diversified type of operation helps us to earn revenue even during a lull in the tourists season.
SITA has four main subsidiaries.
Launched in 2005, On Air provides on-board connectivity solutions that enable passengers to connect to the Internet on their electronic devices such as laptops and smart phones as well as make and receive phone calls and text messages. On Air is jointly owned by SITA and Airbus.
CHAMP Cargo systems
CHAMP is the only IT Company dedicated solely to the air cargo industry, providing integrated services for carriers and distributors. In November 2011, CHAMP acquired TRAXON Europe, an electronic air cargo company, in order to prepare for new International Air Transport Association (IATA) initiatives such as IATA e-freight and Cargo 2000.
Aviareto is a joint venture between SITA and the Irish government. Aviareto and the International Civil Aviation Organization (ICAO), the Supervisory Authority of the International Registry, agreed that Aviareto would establish and operate the International Registry of Mobile Assets.
A joint venture of SITA, Aeronautical Radio, Incorporated (ARINC), and Exostar, CertiPath is the world's first commercial public-key infrastructure bridge. It provides a common standard for all member companies, which allows them to use secure, trusted identities.